Frequently asked questions
Our commitment to quality, from sourcing premium Iranian products to meticulous packaging and quality control, is managed from our headquarters in Tehran, Iran. Our Singapore office coordinates international operations and ensures seamless service for our global customers.
Once your order has been shipped, we'll send you an email with a tracking link. This link will allow you to easily monitor the progress of your parcel and see exactly where it is throughout the delivery process.
Simply click on the tracking link in the email, and you'll be taken to a page that provides real-time updates on your package's location. This way, you can stay informed and have peace of mind knowing your order is on its way to you.
We understand the excitement of receiving your purchase, so we've made it as convenient as possible for you to track your shipment every step of the way. With our user-friendly tracking system, you'll be able to follow your parcel's journey until it reaches your doorstep.
Absolutely! We are delighted to offer international shipping to over 200 countries and territories around the globe. Whether you're in Europe, Asia, North America, South America, or anywhere in between, we can deliver your order right to your doorstep.
Our extensive global shipping network ensures a seamless delivery experience, regardless of how far your package needs to travel. We collaborate with trusted carriers to provide reliable and secure transport for your items. Simply enter your destination at checkout to view the available shipping options and estimated delivery times.
Feel free to fill your cart with all your favorite products—we’ll ensure they reach you, no matter where you call home. If you have any questions about our international shipping, please don’t hesitate to reach out to our friendly customer service team. They’re always happy to provide more details and assist you with your order!
- Standard Shipping: Delivery within 15 to 20 working days (excluding processing time).
- Expedited Shipping: Faster delivery within 7 to 14 working days (excluding processing time).
Shipping costs are calculated at checkout based on your location and selected shipping method. No matter where you are, we are committed to ensuring your order arrives at your doorstep as quickly as possible!
If you need to modify or cancel your order, please contact our customer service team as soon as possible. Orders can only be modified or canceled before they are processed and shipped.
Customers may be subject to taxes based on their country's policies, and any applicable taxes are the responsibility of the customer to pay.
