- Standard Shipping: Delivery within 15 to 20 Working days (excluding processing time).
- Expedited Shipping: Faster delivery within 7 to 14 Working days (excluding processing time).
Shipping costs are calculated at checkout based on your location and selected shipping method. No matter where you are, we are committed to ensuring your order arrives at your doorstep as quickly as possible!
Once your order has been shipped, we'll send you an email with a tracking link. This link will allow you to easily monitor the progress of your parcel and see exactly where it is throughout the delivery process.
Simply click on the tracking link in the email, and you'll be taken to a page that provides real-time updates on your package's location. This way, you can stay informed and have peace of mind knowing your order is on its way to you.
We understand the excitement of receiving your purchase, so we've made it as convenient as possible for you to track your shipment every step of the way. With our user-friendly tracking system, you'll be able to follow your parcel's journey until it reaches your doorstep.
Absolutely! We are delighted to offer international shipping to over 200 countries and territories around the globe. Whether you’re in Europe, Asia, North America, South America, or anywhere in between, we can deliver your order right to your doorstep.
Our extensive global shipping network ensures a seamless delivery experience, regardless of how far your package needs to travel. We collaborate with trusted carriers to provide reliable and secure transport for your items. Simply enter your destination at checkout to view the available shipping options and estimated delivery times.
Feel free to fill your cart with all your favorite products—we’ll ensure they reach you, no matter where you call home. If you have any questions about our international shipping, please don’t hesitate to reach out to our friendly customer service team. They’re always happy to provide more details and assist you with your order!
Yes, you can change your shipping address after placing an order, but only if your order has not yet been dispatched by our shipping carrier. Once your order has been picked up by the carrier, the shipping address cannot be modified.
To change your shipping address, please contact our customer service team as soon as possible at [email protected]. We'll do our best to accommodate your request, but please note that changes may not be possible if your order is already in transit.
If your order weighs more than 20 kg, we will use freight shipping to deliver your items. Here's how it works:
- Your order will be shipped via Cargo to your nearest airport.
- Delivery time to the airport is 10-15 Working days.
- Once your order arrives at the airport, you will need to collect it from there.
Please note that freight shipping is used for larger, heavier orders to ensure safe and efficient delivery. If your order is under 20 kg, we will use our standard and express shipping methods, which are faster and more convenient for you.
We understand the frustration of a delayed delivery. If your order has not arrived within the timeframe specified in our shipping policy, please submit a ticket to our customer support team by clicking here.Our dedicated representatives will investigate the status of your shipment and work diligently to resolve any issues. They will get in touch with you as soon as possible to provide an update and assist you further.
Please note that delivery times may vary depending on your location and the shipping method you selected. If you have any other questions or concerns, feel free to reach out to us at [email protected]. We're here to ensure you have a positive experience with our store.
If your parcel arrives at your doorstep while you are not home, please be aware that you are fully responsible for its safety and security. Persian Drops does not assume any responsibility for packages once they have been delivered. We strongly recommend ensuring that your delivery location is secure and monitored to prevent any potential issues.
We strive to ensure that every order is fulfilled correctly and arrives in perfect condition. However, if you receive an incorrect item or if your package is damaged, please let our customer support team know as soon as possible, but no later than 24 hours after receiving your order.If you discover an issue with your order, contact [email protected] immediately with details of the problem and photos if applicable.
Claims made after 24 hours of receiving your order will not be accepted.
Customers may be subject to taxes based on their country’s policies, and any applicable taxes are the responsibility of the customer to pay.
